COMMON QUERIES
​
​
HOW DO I GET MY RING SIZE?
IF you do not know your ring size, You can Tie a piece of string on your finger and then use a ruler to Measure the string.
​
DO YOU OFFER REFUNDS?
Thank you for your Sassy Chic Purchase! However We do NOT offer Refunds But we will Exchange an Item within a time frame of 15 Days from Delivery. Send a chat to us to discuss your request.
​
​
DO YOU OFFER SHIPPING?
Your Order will be shipped out 3-5 business days after purchase. For Customized orders, the creation process can take up to 14 business days to be shipped out.
Please be conscious that some orders are Handcrafted and shipped from the Metro Detroit area. When Shipping Domestic, Items can take up to two(2) weeks to be shipped & to arrive. Up to 5-6 weeks when shipping internationally.
for an extra cost, shipping can be expedited Please contact us before purchasing.
​
DO YOU CUSTOMIZE ORDERS?
​
WE ARE NOT ACCEPTING CUSTOM ORDERS AT THIS TIME .
We Gladly accept customized orders within our already existing collections and pieces (Prices will be slightly higher) please contact us via email. Most Bracelets will fit size 6 ½- 7 ½inch wrist size, If a bigger or smaller size is needed, please contact us before purchasing.
​
HOW DO I CARE FOR MY PIECES?
Remember to remove Handmade items before showering or swimming. Apply any lotions and soaps before wearing your items, wipe handmade jewelry with a soft cloth after taking items off to remove any extra body oils and everyday debris. All jewelry should be stored carefully in a plastic bag or jewelry box after each use to protect its life, integrity, and patina. Storing your jewelry carefully will also help prevent tarnishing.
​
Copper, brass, bronze, and silver will oxidize over time. I do not treat the metals in any way and do not put any chemicals on them. To restore the sheen of the metal you can clean your jewelry using a polishing cloth.
​
Some Items are 18k Gold Plated Stainless steel & 925 sterling silver, These base metals are hypoallergenic & the product will not Tarnish. You can wear them in the shower However, I do recommend limiting the use of chemicals and perfumes for it will decrease the lifespan of your purchased item.
​
18k Gold plated Jewelry can last up to 3 years with he proper care, 925 Silver can last up to 20 years with the proper care & plain stainless steel can last upper to 50 years with proper care.
​
​
​